From Unexpressed Value to Visible Team Contributions

Client: Novonesis A/S

A molecular analytics team had been through multiple reorganizations and mergers, making it difficult to define their role, value, and how to communicate it in the rest of the organization.

They wanted to work on their team identity, but avoided working with it directly. The team operated in a tension: their work “spoke for itself,” yet they were disappointed it was not recognized. They avoided putting themselves forward while missing visibility, and moved directly from one task to the next without pausing to capture what had been delivered.

Solution:

The work started by asking what the team is set up to do and how they describe their contribution. Participants mapped what they saw as important and assessed how strongly these areas were expressed in their current work. Recognition stood out immediately. It was rated as highly important and at the same time minimally expressed, making it the clearest gap in how the team operated.

This directly shaped the second workshop. The team worked with formats typically used externally — posters, storytelling, and short “fun facts” — to describe their own work. They created visual materials, a shared team story, and explored how different people could contribute to making the team’s work visible. In parallel, structured formats were introduced between sessions to capture and revisit completed work.

The setup combined group work, physical materials, and presentation, making differences in participation and contribution styles visible in real time.

Outcome:

  • Created concrete formats to make work visible (one-pagers, stories, methods)
  • Team distinguished between preferences for sharing
  • Manager increased focus on linking visibility of work to team performance and engagement
  • Introduced structured formats to document and revisit completed work

Testimonial:

One of my biggest takeaways was realizing how important recognition is for the team… Without your help translating discussions into structure and meaning, we would not have reached concrete conclusions or continued the work in a useful way.

Luciana Iucci, Department Manager